Telehealth Video Consultation

Understand your injury and receive personalised education, advice and a rehabilitation program – with the purpose of helping you to resolve your injury. 

At Flex Sports Physiotherapy and Clinical Pilates we help busy professionals, athletes and everyone in between get better, fast. We always utilise the best techniques and technology to ensure a speedy recovery.

Telehealth Video Consultations – Melbourne CBD

The team at Flex Sports Physiotherapy want to ensure that we are still available to you, even if you can’t be here in person for a consultation. We have developed great options for you to connect with your practitioner online via video consultation, to ensure your care remains a top priority no matter where you are.

This service is available for Physiotherapy, Myotherapy and Clinical Exercise or Rehabilitation Exercise sessions.

Experience and Expertise

Our practitioners are highly skilled with exceptional experience in diagnosing and managing injuries. We deliver evidence based treatment and continue to focus on our own professional development to ensure we provide you with the best possible care.

Knowledge is Power

We focus on education, with clear explanation of your injury, why you have it, and and how we will help you resolve it. We want to give you the tools to help yourself on the path to your recovery and prevent recurrence of your injury.

We Focus on the Source of your Pain, Not the Symptoms

We take a holistic approach to treatment. Instead of only treating your symptoms for temporary pain relief, we focus on identifying the underlying cause of your problem and aim to influence those areas that may be contributing, to achieve longer lasting results and resolution of your injury.

We Focus on a Speedy Recovery

We are highly experienced and provide a diagnosis, education, exercise prescription, and a clear management plan to achieve resolution of your injury as quickly as possible.

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Contact Us

Ph: (03) 9670 7041 
info@flexphysio.com.au

Trading Hours

Monday – Thursday: 7am – 6pm
Friday: 7am – 3pm

Location

Level 1, 99 Queen Street
Melbourne Victoria 3000

Address

Flex Sports Physiotherapy and Clinical Pilates

Level 1 – 99 Queen Street
Melbourne Victoria
3000

(03) 9670 7041

Office Hours

Monday: 7am – 6.15pm
Tuesday: 7 am – 6.15pm
Wednesday: 7am – 6.15pm
Thursday: 7am – 6.15pm
Friday: 7am – 3pm

QUICKER RECOVERY

We diagnose, treat and establish a plan up front – essential steps to a quicker recovery.

WE LOVE OUR SPORT TOO

We are competitive runners, cyclists, swimmers and pilates enthusiasts – we understand you and what matters to you.

1 ON 1 TREATMENTS

All of our treatments are hands on and 1 on 1. We don’t just hook you up to a machine and then come back later.

11 YEARS IN BUSINESS

We’ve been in business since 2008  and have helped thousands of folks from Melbourne eliminate their pain.

QUICKER RECOVERY

Average treatment plans are 4-6 treatments. We want you to be pain free ASAP!

AWARD WINNING

Our patients love us! We’re an award winning clinic with great reviews online.

1 ON 1 TREATMENTS

All of our treatments are hands on and 1 on 1. Your care is our sole focus.

11 YEARS IN BUSINESS

We’ve been in business since 2008  and have helped thousands of people from Melbourne eliminate their pain.

Your Telehealth Consultation options and what they involve

Option 1 – Telehealth Video Consultations

If you would like to connect with your practitioner from the comfort of your home – you can join us for a Video Consultation. After booking your appointment (online, by phone or by emailing us) you will receive a handy confirmation email explaining any important details you may need to know. Then when your appointment is due to begin we will send you an invitation link via email, simply click on it and we will appear.

Private Health Insurance rebates now apply from April 14th for Telehealth consultations. We advise you to speak with your health fund to see if you are eligible for a rebate.

Physiotherapy/Myotherapy Video Consult – $80.00 (30 mins)

Your consult will involve taking a thorough history, performing a movement assessment and then creating a clear management plan. We will ensure that you know what is going on, why it’s happening and how we can work together to resolve it. If your management plan involves a personalised exercise rehabilitation program, we will create this for you and send you a link to access it online.

1:1 Clinical Exercise Video Consult – $90.00 (45 mins)

If this is an initial consultation, we may need to spend a little longer taking your history, understanding your goals and performing a movement assessment before creating your program.

If this is a follow up consult, after a quick catch up we will be straight into a great exercise session including core, mobility and strength.

2:1 Online Clinical Exercise Session – $45.00 (45 mins) OR

3:1 Online Clinical Exercise Session – $45.00 pp (60mins)

Our Online Clinical Exercise Group Classes are open to any client who has completed in-clinic Clinical Exercise Group Classes. These online sessions give you the opportunity to practice and progress your individual program in an at-home mat-based setting, under the careful supervision and guidance of one of our Physiotherapists. If you cannot find a time that suits you please call or email the clinic so we can work with you to find a suitable option.

Option 2 – PhysiApp Package – $100 (4 week period)

We currently use a fabulous program called Physitrack which allows us to customise an exercise program for you. Each exercise is presented as a video with clear instructions and may contain extra notes from us. You can access this online and also communicate with us through the App.

This package will include:

  • Creation of a personalised exercise or rehab program OR continued management/updating of an existing PhysiApp program
  • Your practitioner available for checking in/review via chat function in the App or email
  • Your practitioner available for a quick phone call review if needed
  • Tweaking or adjustment of the program as required over the 4 week period

Note: At any stage during this time, you will always have the option to have a separate Telehealth Video Consultation if required (fees as per above).

If you have any questions about this service, or which option would be best for you, please reach out and our friendly team will be happy to discuss what will work best for you.

Injuries Treated

Whether you are suffering from a new injury or recurring pain, our experts are trained to help.

  • Low back pain
  • Neck pain
  • Headaches and migraine
  • Running injuries
  • Patellofemoral joint injury/runner’s knee
  • Gluteal tendinopathy
  • Achilles tendinopathy
  • Patellar tendinopathy
  • Hamstring tendinopathy
  • Groin pain
  • Tibialis posterior tendon injury
  • Plantar fasciitis
  • Iliotibial band syndrome
  • ACL injuries
  • Shin splints
  • Chronic strains and sprains
  • Shoulder pain
  • Hip impingement, labral injuries
  • Stress fractures
  • Tennis elbow
  • Rotator cuff injury
  • and more!

Our Process to a Speedy Recovery

Our goal is to get you better as quickly as possible. From online appointment bookings, to streamlined home exercise programs, we’ve crafted a process that get’s you back to life pain free as quickly as possible.

Call or Book Online 24/7

The first step to a speedy recovery is booking your Telehealth video consultation with one of our highly trained practitioners. For your convenience we offer 24/7 online appointment bookings or you can call our clinic during office hours.

Initial Assessment

Your practitioner will learn more about your injury and provide you with a comprehensive assessment. They will then customise a management plan around your goals and timeline.

Ongoing Care

In addition to any subsequent video consultations, you will also be given a home exercise program with videos outlining the techniques of your exercises so that you can speed up your recovery and prevent future injury.

Call or Book Online 24/7

For your convenience we offer 24/7 online appointment bookings. If you would like to ask us a question or prefer to book over the phone, please feel free to send us an email or call us.

03 9670 7041

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